Difference between revisions of "Sent Emails"
From Shopnix Help
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− | In this feature of shopnix | + | |
+ | == What are Sent Emails? == | ||
+ | |||
+ | In this feature of shopnix customer will get all the details of emails sending by your shop. Your shop is inbuilt with automatic email sending features. Now point is when the automatic mails will be sent. Automatic mail will be sent in following. | ||
-When the customer will place the order. | -When the customer will place the order. | ||
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-When the order will be shipped, delayed or canceled. | -When the order will be shipped, delayed or canceled. | ||
− | -To notify customer about shop offers, products etc. | + | -To notify the customer about shop offers, products etc. |
+ | |||
+ | -You manually can send mail to your customers. | ||
+ | |||
+ | By email list you can know the status of email whether sent or failed, to whom and what was the content and what was the date of sending mail etc. | ||
+ | |||
+ | == How to get Sent Emails detail? == | ||
+ | |||
+ | For Sent Emails detail you need to follow below- | ||
+ | |||
+ | Go to '''Admin > Misc > Sent Emails.''' | ||
+ | |||
+ | Then you will get all the list of sent emails as shown in following image- | ||
+ | |||
+ | [[Image:sentmailclick.png]] | ||
− | + | If you want a sent Email list according to your requirements, then you need to use filter options which are given on Sent Email page. Filters for generating a Sent Email list according to your requirements are given below. | |
− | + | [[Image:sentmailfilter.png]] | |
− | If you want to | + | == How to Resend email to the customer? == |
+ | |||
+ | If you want to resend the mail to your customer then search mail and click on it. | ||
− | + | [[Image:clickmail.png]] | |
+ | If you want to edit mail you can otherwise click on Resend Email as shown in below image- | ||
+ | [[Image:resendmail.png]] | ||
− | |||
− | |||
− | + | If you have more queries or would like assistance with this please contact us on [mailto:support@shopnix.in support@shopnix.in]. | |
− |
Latest revision as of 21:02, 4 July 2014
What are Sent Emails?
In this feature of shopnix customer will get all the details of emails sending by your shop. Your shop is inbuilt with automatic email sending features. Now point is when the automatic mails will be sent. Automatic mail will be sent in following.
-When the customer will place the order.
-When the order will be shipped, delayed or canceled.
-To notify the customer about shop offers, products etc.
-You manually can send mail to your customers.
By email list you can know the status of email whether sent or failed, to whom and what was the content and what was the date of sending mail etc.
How to get Sent Emails detail?
For Sent Emails detail you need to follow below-
Go to Admin > Misc > Sent Emails.
Then you will get all the list of sent emails as shown in following image-
If you want a sent Email list according to your requirements, then you need to use filter options which are given on Sent Email page. Filters for generating a Sent Email list according to your requirements are given below.
How to Resend email to the customer?
If you want to resend the mail to your customer then search mail and click on it.
If you want to edit mail you can otherwise click on Resend Email as shown in below image-
If you have more queries or would like assistance with this please contact us on support@shopnix.in.