Products/Warranty

What is Warranty?

The Warranty Module allows store administrators to create and manage product warranties directly within their Shopnix store. This feature enables you to offer different warranty plans for products, track warranty claims, and automate warranty expiration notifications.

This module enables store owners to allow their customers to:
• Register their products online for warranty activation.
• Upload proof of purchase (invoice).
• Enter warranty card details, purchase location, and other validation fields.
• Submit warranty claims digitally through their store account.
• Access extended benefits, such as discounts on spare parts and priority service.

Customers benefit from:
• Verified record of ownership.
• Quick and paperless warranty claim submission.
• Access to discounted spare parts and improved service response.

The warranty form captures essential details like:
• Product type and name
• Warranty card number
• Purchase date and location
• Invoice file upload (jpg/pdf/png formats, max 5MB)

How-To: Use the Warranty Module?

Using the Warranty Module in Shopnix is a simple yet powerful way to improve your store’s transparency and boost customer satisfaction. Here is a step-by-step breakdown of how to configure and use the module effectively across all relevant pages.

If you have more queries or would like assistance with this, please contact us on support@shopnix.in.