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Products/Warranty

From Shopnix Help

Revision as of 21:31, 28 May 2025 by Sachin (talk | contribs) (Where can I access the Warranty feature?)

What is Warranty?

The Warranty Module allows store administrators to create and manage product warranties directly within their Shopnix store. This feature enables you to offer different warranty plans for products, track warranty claims, and automate warranty expiration notifications.

Where can I access the Warranty feature?

Go to store manager > SETUP > Apps

Appframe.png

after clicking you will be redirected to

Warranty.png

Locate the app titled Warranty for products
Click the toggle to set it as Enabled and click on the ⚙️
Here, you will see two main tabs:

  • Warranty Types: Define the different warranty policies
  • Registrations: View customer warranty submissions

Click Warranty TypesPlusSymbol.jpg to create a new warranty type
Fill in the following details:
Warrantydetail.png

Click on Savenext.png

Warrantyproduct.png

Click on Savenext.png

Warrantyserialno.png

Then click on the Submit.png button.

In the store's page (From the customer side)

  • Customer logs in or signs up via Login / Sign Up page

  • Signup.png

  • Navigates to Register Product page
  • Selects Product Type and enters Product Name
  • Enters Warranty Card Number
  • Selects Date and Place of Purchase
  • Enters Warranty Card Number
  • Uploads Invoice File (.jpg / .png / .pdf)
  • Clicks SUBMIT


Registerproduct.png
SuccessRegister.png


If you have more queries or would like assistance with this, please contact us on support@shopnix.in.