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What is OTP based login in e-commerce store?

OTP-based login refers to a method of authentication for e-commerce stores, where users are required to provide a one-time password (OTP) sent to their registered mobile number to access their account.

Why do we need this feature?

OTP-based login provides an additional login option for users and is easy to use. It also adds an extra layer of security to the user's account, helping to protect sensitive information and transactions. By requiring the user to provide a unique, temporary code, OTP-based login makes it more difficult for unauthorized individuals to access the user's account.

Currently what is the problem in the platform?

Currently,we have only one login option (using email and password) can be a limitation for users who may forget their password. In such cases, the user would need to reset the password which can be a time-consuming process. To improve the user experience, adding another login option through mobile number OTP can provide an alternative way for users to access their account.

What does this feature do?

This feature refers to the ability to log into an account using multiple authentication options, such as email and password, and mobile number OTP. It provides users with greater flexibility and convenience in accessing their account, as they can choose the login method that works best for them. Additionally, having multiple login options enhances security by making it more difficult for unauthorized users to access the account. This feature is useful for users who may forget their password, as they can still log in using their mobile number without having to reset it.

How does it make life simpler

Convenience: Users can access their account using their mobile number, which is a commonly available and easily accessible option. This eliminates the need to remember their password, making the login process quicker and easier.

Flexibility: Users have the choice of using either their email and password or their mobile number OTP to log into their account, giving them greater flexibility and control over their login experience.

Time-saving: For users who have forgotten their password, the OTP-based login process eliminates the need for them to reset their password, saving time and making the login process more efficient.

How does it reduce effort?

Streamlined login process: The OTP-based login process is quick and straightforward, requiring only the user's mobile number and the OTP.
No need to remember password: Users no longer need to remember their password as they can log in using their mobile number OTP, making the login process quicker and less effortful.
Avoid password reset process: For users who have forgotten their password, the OTP-based login process eliminates the need for them to go through the password reset process, which can be time-consuming and require multiple steps.

What impact does it create?

Increased User Experience: The addition of the OTP-based login option provides greater convenience and flexibility for users, allowing them to choose the login method that works best for them.
Improved Security: By adding an extra layer of security through the use of OTP, it makes it more difficult for unauthorized individuals to access user accounts.

What will the user get when they use this issue?

Users are able to access their account by entering the one-time password (OTP) sent to their registered mobile number, without having to remember their password. This provides greater convenience and flexibility for users, and eliminates the need to remember their password, making the login process quicker and easier.

Where can you find it?

The OTP-based login feature can be found on the login page of an e-commerce store. Users can access this feature by entering their registered mobile number, after which the store will send an OTP to that number.The user will then need to enter the OTP to complete the login process.

How do you use it?

1. Access the login page of the e-commerce store.
2. Enter your registered mobile number in the provided field.
3. Wait for the platform to send an OTP to your mobile number.
4. Enter the received OTP in the provided field on the login page.
5. Click on the "Login" button to access your account.