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Marketing/Adding a chat option to your store

From Shopnix Help

Revision as of 15:05, 16 July 2014 by Subhrajit (talk | contribs) (How to set this feature ?)

What is Chat option ?

Live chat is essentially an instant messaging service between the customer and the e-commerce company, it enables the customers to ask their questions to the eCommerce service provider.

How to set this feature ?

There are so many free live chat providers are available , for example zopim. Just sign-in to the zopim and get the embed code from the widget option like below

Zopim.png


If you have more queries or would like assistance with this please contact us on support@shopnix.in.