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Marketing/Adding a chat option to your store

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What is Chat option ?

Live chat is essentially an instant messaging service between the customer and the e-commerce company, it enables the customers to ask their questions to the eCommerce service provider.

How to set this feature ?

There are so many free live chat providers are available , for example zopim. Just sign-in to the zopim and get the embed code from the widget option like below

Zopim.png

After that copy the code and go to Admin > setup > pages > header paste the code there.

Header.png

Now the chat option is ready with your store.

Chat Store.png

If you have more queries or would like assistance with this please contact us on support@shopnix.in.