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Offer delivery slots

A delivery slot is a time window when an order can be delivered. Customers choose the slot that suits them. This means fewer missed deliveries, and you can plan how many deliveries you make in each time window.

Example

A grocery store offers three delivery slots each day: 9am–12pm, 12pm–3pm and 3pm–6pm. A customer who is at work all morning picks 3pm–6pm. You can offer only some slots at some times, so your delivery staff are not overloaded.

Before you start

  • Delivery slots are turned on by Shopnix. If you don't see Delivery Slot in the Setup menu, contact Shopnix support to turn this on.

Set up delivery slots

  1. Go to Store Manager → Setup → Delivery Slot.
  2. Add a slot for each time window you want to offer, using the fields below.
  3. Save each slot.

Delivery Slot option in the Setup menu

Delivery slot fields

FieldWhat it doesExample
Delivery Slot NumberThe slot's number.1
Delivery Start TimeWhen the delivery window starts.9:00 am
Delivery End TimeWhen the delivery window ends.12:00 pm
Delivery Gap TimeA gap time for the slot. If you're not sure what to enter, ask Shopnix support.–
Allow No of Order'sThe most orders you accept for this slot.20
ActiveUntick to stop offering the slot.Ticked
SupplierFranchise (multi-store) stores only: the store the slot belongs to.–

What happens next

At checkout, customers pick one of your active slots for their delivery.

Need more help? Email support@shopnix.io or call +91 8880788813.