Checkout options
Choose how checkout works in your store. You can add a comment box, ask customers to confirm their mobile number with an OTP, and limit delivery to the pincodes you serve.
How checkout works
Customers go through four steps at checkout:
- Review Order: check the items in the cart.
- Delivery Details: enter the delivery address.
- Payment: choose how to pay, for example online, cash on delivery or bank transfer.
- Confirm: place the order.
During checkout, customers can also enter a discount coupon or gift card, and pick a delivery slot if you offer them.
Change checkout options
- Go to Store Manager → Setup → Settings.
- Open the Orders tab, then the Checkout sub-tab.
- Turn the options you want on or off, or change their values. See the table below.
Checkout options
| Option | What it does |
|---|---|
| Comment box | Shows a box at checkout where the customer can add a note to the order, for example delivery instructions. |
| OTP validation at checkout | The customer must enter an OTP sent to their mobile number before they can place the order. This confirms that the mobile number is real. |
| Checkout without activating email | Lets new customers place an order before they have activated their account from the activation email. |
| Pincode-restricted delivery | Customers can order only to the pincodes you have added in Store Manager → Setup → Locations. |
OTPs are sent by SMS, so set up your SMS gateway first. See Set up an SMS gateway. An OTP expires after 3 minutes.
Other settings that change checkout
- Minimum order and free shipping: under Orders → Additional Charges. See Minimum order and free shipping.
- Cash on delivery: under Orders → Cod. See Set up cash on delivery.
- Bank transfer: under Orders → Dd Or Bank Transfer. See Accept bank transfers.
- Gift message: under Marketing → Gift Card. Customers can add a From, To and message to their order. Available on the Mega plan. See Upgrade or renew your plan.
Options Shopnix turns on for you
These checkout options are not in shop settings. Contact Shopnix support to turn them on:
- Delivery slots, so customers pick a delivery time. See Offer delivery slots.
- File upload with the order, so customers can attach a file, such as a prescription or design. You see the files on the order in Store Manager.
- Login required before a customer can add products to the cart.
- A limit on the number of products a customer can check out.
Related articles
- Turn store features on or off (shop settings)
- How customers log in (OTP, Google and Facebook)
- Set up delivery locations (states, cities and areas)
- Payment gateways: choose and connect one
Need more help? Email support@shopnix.io or call +91 8880788813.
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