Orders and invoices
Follow an order from the moment it's placed to delivery. Learn what each order status means, update orders, create orders for customers and send invoices.
Where to start:
How orders work
Every time a customer buys from your store, Shopnix creates an order. The order holds everything ...
Process and update an order
Open an order to see and change its details, update its payment, and mark it as shipped with a tr...
Create an order for a customer
You can create an order on behalf of a customer, for example when they order by phone or WhatsApp...
Send a payment link
When you create an order for a customer, Shopnix gives you a payment link for it. Send the link t...
Print or email an order invoice
An invoice is the receipt for an order. It lists the products, prices and shipping address. You c...
Invoice numbering and thermal receipts
Choose how your invoice numbers look and which number comes next. Some stores can also print smal...
Update orders in bulk
Instead of changing orders one by one, you can select several orders and update them together. Yo...
Advanced Order Management (procure, bill, pack)
Advanced Order Management (AOM) is for stores that handle many orders and need more control over ...