Advanced Order Management (procure, bill, pack)

Advanced Order Management (AOM) is for stores that handle many orders and need more control over each item. Instead of moving a whole order from one status to the next, you move each item through procurement, billing and packing until it is shipped and delivered.

Before you start

• AOM is turned on by Shopnix. Contact Shopnix support to turn it on for your store.
• When AOM is on, it replaces the normal order screens in Store Manager → Orders.

How it works

Each item in an order moves through these stages:

Work through the queues

AOM shows a separate queue for each stage: new, procure, delayed, billing, packing, shipped, delivered and cancelled. Your team can work on one queue at a time. For example, your packing staff only need to look at the packing queue.

1. Go to Store Manager → Orders.
2. Open the queue you want to work on, for example procure.
3. When a step is done for an item, move it on to its next stage.
4. To download the items in a queue, use the CSV export for that queue.

Example

A customer orders a pressure cooker and a set of steel tumblers. The tumblers are in stock, so they move to BILLING and PACKING straight away. The pressure cooker must come from your supplier, so it waits in PROCURE and then DELAYED until it arrives. Each item moves through the stages on its own.

Invoices and reports

• AOM creates invoices at item level, and supports branch codes.
• The Sales Consolidation report shows billed items, filtered by billed date and SKU. It has no menu link. Contact Shopnix support for access.
• The Courier report shows dispatched consignments. See Courier report.

Related articles

• How orders work
• Process and update an order
• Print or email an order invoice
• Courier report

Need more help? Email support@shopnix.io or call +91 8880788813.