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Customer wishlists
A wishlist is a list of products a customer saves in their account to buy later. You can see each...
View and add customers
Your customers are the people who have registered in your store. When a registered customer place...
Set up couriers
Couriers are the delivery companies you use to send orders. When you mark an order as shipped, yo...
How customers log in (OTP, Google and Facebook)
Customers can log in to your store in more than one way. They can use their email and password, a...
Type tags (product filters)
Type tags let customers filter products in your store. You set up tag names for a type, such as c...
Types, categories and subcategories
Shopnix organises your catalogue in three levels: type, category and subcategory. Every product s...
Contact Shopnix support
If you can't find what you need in these help articles, our support team can help. Contact us How...
Checkout options
Choose how checkout works in your store. You can add a comment box, ask customers to confirm thei...
Apps: turn on extra features
Apps add extra features to your store, such as Google and Facebook login, Shiprocket shipping and...
Connect other software with the API
The Shopnix API lets other software connect to your store, for example your billing, accounting o...
Extra features and add-ons: everything you can turn on
Shopnix has many features that aren't switched on for every store. Some are apps you turn on your...
Reports: which one to use
Shopnix reports show you what is happening in your store: your orders, payments and tax, best-sel...
Tax report
The tax report shows the tax on your orders. Use it when you file GST returns or check the tax yo...
Customer report
The customer report lists the customers registered in your store, with their contact details and ...
Courier report
The courier report lists the orders you have sent with each courier, with consignment IDs, dispat...
Warranty report
The warranty report lists the product warranties your customers have registered. Use it to check ...
Send WhatsApp messages
Your store can send customers WhatsApp messages, for example an order confirmation, a shipping up...
Abandoned cart reminders
When a customer adds products to the cart but leaves your store without checking out, Shopnix rem...
SEO for your store
SEO (search engine optimisation) helps people find your store on Google and other search engines....
Minimum order and free shipping
Set a minimum order value for your store, and offer free shipping on bigger orders. Orders below ...