SHOPNIX ENTERPRISE

Enterprise commerce. Built for India.

The Indian alternative to Shopify Plus. Millions of products, AI on your data, one team accountable.

An enterprise storefront searching 1,248,320 products with category, price and colour filters, with a 99.9% uptime SLA, admin sign-in with Google Workspace or Microsoft, ERP sync with SAP, Tally and Odoo, and a white-label store
15 yearsBuilding and running large-scale ecommerce in India
10M+Products run for a single customer
1M+Shoppers on one platform
99.9%Uptime, backed by an SLA
TRUSTED BY SapnaOnlineAsha SweetsKiranawallaCoorg ShoppeThe Glass SkinEatRichChoco Coorg Spice

WHY INDIA IS DIFFERENT

India buys differently

Same checkout, two different countries.

A checkout built for America with ZIP code, cards and sales tax, next to a Shopnix checkout with pincode delivery check, UPI, cash on delivery and GST
BUILT FOR AMERICAINDIA NEEDSSHOPNIX DOES IT
PaymentsCardsUPI, COD, EMI10 gateways, COD by pincode
DeliveryZIP codes19,000+ pincodes, Tier 2 and 3 townsPincode checks, auto-filled localities, RTO tracking
TaxSales taxGST, HSN codes, GSTIN invoicesBuilt in
ShoppersDesktop, fast broadbandBudget Android phones on 4GLight pages from a CDN
ConversationsEmailWhatsAppOrders, updates and support on WhatsApp
Peak seasonBlack FridayNavratri to the wedding seasonReady for every festive wave
HostingAbroadData in IndiaHosted in Bengaluru
PricingDollars, plus feesRupeesFixed, 0% commission

THE ARCHITECTURE

One platform, end to end

Shopnix Enterprise architecture: shoppers on web, apps, WhatsApp, POS, B2B and marketplaces pass through the CloudFront edge into the Shopnix commerce platform, with search, AI and isolated data, connected to payments, shipping, ERP and messaging, and run by Shopnix
Amazon CloudFront locations in Mumbai, Delhi, Chennai, Kolkata, Singapore, Dubai, London and New YorkProduct and category pages served from cache

PERFORMANCE AT SCALE

Millions of products. Still instant.

A million-plus products, searched and filtered in an instant.

  • Faceted, typo-tolerant search
  • Cached pages for peak traffic
  • Photos from Amazon CloudFront

BUILT FOR INDIA'S FESTIVE SEASON

The Diwali sale is the real test

From Raksha Bandhan to the wedding season, India buys in waves. A big share of your year happens in a few weeks.

India's festive calendar from Raksha Bandhan and Independence Day sales through Navratri, Diwali, the wedding season and Republic Day sales, with Diwali as the peak
Weeks beforeFestive offers scheduled. Sale pages cached.
Offer goes liveTraffic jumps. Checkout stays fast.
Gifting rushDelivery by pincode, COD where it works, gift notes.
All seasonOur team on standby, in your WhatsApp group.
Diwali sale day traffic rising sharply at 8 pm while checkout response time stays flat
A corporate buyer on WhatsApp asks for 120 Diwali sweet boxes at 11 pm and the store's AI assistant replies with a corporate price, delivery date to the pincode, a GST total and a quote link

AI, AT WORK

120 Diwali boxes, quoted at 11 pm

A company wants sweet boxes for its staff, and asks on WhatsApp after your team has gone home. Your AI assistant answers like your best salesperson would.

  • Reads your catalogue, corporate price list and delivery rules
  • Checks delivery to the pincode before the date
  • Quotes with GST and a checkout link
  • Hands it to your sales team to close

Built on your own data with RAG and Qdrant vector search, using OpenAI, Claude, Gemini or open models on your own servers. Nixi already writes descriptions and SEO for your catalogue.

“At present, they are handling more than 10 Million products and a Million users for us with a very analytical and focused approach. Cheers to team Shopnix!”
Nijesh ShahNijesh ShahPresident, Business Operations, SapnaOnline.com

SECURITY

Secure by design

Designed into every layer, owned by our team every day.

Isolated by designEvery store's data kept separate.
Encrypted everywhereHTTPS everywhere. Cards stay with certified gateways.
Nine layers deepFrom the firewall to the backups.
Backed up three waysThree copies, restores tested monthly.
Store Manager Staff Users list showing each person signing in with Google Workspace or Microsoft
Single sign-onGoogle Workspace or Microsoft.
Staff user with role-based permissions
Role-based accessAbout 190 permissions.
Your live store backed up three ways: a daily copy, a weekly copy and a separate copy, with restores tested every month and login and checkout brought back first
Detect24x7 monitoring
Respond15 minutes
FixDay or night
ReportRoot cause, shared

YOUR TECH TEAM

Your tech team, on WhatsApp

You don't need to read an SLA. You need the people who can fix it, a message away. Your private group has the team that builds and runs your store.

  • Developers to build and fix
  • Designers for new pages and campaigns
  • Testers to check every change
  • DevOps watching the servers

Backed by a 99.9% uptime SLA for your IT team. Read the SLA (PDF)

A private WhatsApp group for your brand with seven Shopnix members: account manager, tech lead, backend developer, frontend developer, UI designer, QA tester and DevOps engineer
Store Manager list of your stores: India, UAE and UK brand stores, a wholesale store and 42 franchise outlets, each with its own domain, currency and GSTIN

ONE PLATFORM, MANY BUSINESSES

Many brands. One platform.

Brands, regions, wholesale, outlets and marketplaces on one platform. Each with its own catalogue, currency and invoices.

CHANGE, GOVERNED

Secure SDLC at each stage

Reviewed, tested on your staging store, released with your sign-off.

Store Manager style Release Board with requests in design review, development, code review, testing on staging and released, each with a staging test result and your sign-off
A staging store of your ownTry changes before customers see them.
Full visibilityEvery request tracked, start to finish.
Releases on your calendarNever a surprise during a sale.

DEPLOYMENT

Run in your infra or ours

Your choice. We run it either way.

Store Manager Hosting Options: Shopnix Cloud hosted in Bengaluru, Dedicated Cloud and On-premise, all run by Shopnix
Store Manager ERP Sync screen connected to SAP Business One, with hourly stock and price sync, orders sent with GST and a log of successful syncs

INTEGRATION

Works and plays with your existing stack

An open API and webhooks, with our team building the connections for you.

SAPTallyOdooZohoMicrosoft Dynamics 365SalesforceUnicommerceGofrugal
The Shopnix API →

YOUR BRAND, YOUR CODE

Your brand. Your code.

Your name on the store, admin and apps. Custom features built into the core.

  • Fully white-labelled
  • Custom features and integrations
  • Your own HTML, CSS and JavaScript
Customisation →
Custom code for a branded store

PEOPLE, NOT TICKETS

A team that is available

Not a support email ID. Real engineers, only for you, answering in minutes.

An automated support email promising a reply in 24 to 48 hours, next to a Shopnix WhatsApp group where the tech lead, a backend developer and a QA tester fix a checkout issue in 11 minutes

IN THEIR WORDS

Trusted at scale

“At SapnaOnline.com, we have greatly benefited by making Shopnix our Technical Partners. At present, they are handling more than 10 Million products and a Million users for us with a very analytical and focused approach.”
Nijesh Shah
Nijesh ShahPresident, Business Operations, SapnaOnline.com
“Team Shopnix delivers with utmost logic and will make sure that more than you, the end user is greatly satisfied. They recognize the minutest details and provide the most suited solution. Team Shopnix are very trusted and competent.”
Mital Sanghvi
Mital SanghviBusiness Development, SapnaOnline.com
“I've been associated with Shopnix team right from the beginning of my venture. They are the best technology partners you can find to run an eCommerce business.”
Vineet Saraogi
Vineet SaraogiFounder, Kiranawalla.com
TRUSTED BY BRANDS ACROSS INDIA SapnaOnline Asha Sweets Kiranawalla Coorg Shoppe Choco Coorg Spice The Glass Skin EatRich Smox nRoutes Eden Basket Ratnakeerti Sunidra Great India Mart Mythri and Aashvi

THE INDIAN ALTERNATIVE TO SHOPIFY PLUS

Shopnix vs global SaaS

YOUR BILL ON A GLOBAL PLATFORM
Platform planIn dollars
Fee on every orderWith outside gateways
COD appExtra
GST invoice appExtra
WhatsApp appExtra
Reviews, loyalty, B2B appsExtra, each
Changes to the coreNot possible
SupportTicket queue
TotalGrows every year
YOUR BILL ON SHOPNIX
PlatformFixed, in rupees
Fee on every order0%
CODIncluded
GST invoicesIncluded
WhatsAppIncluded
Reviews, loyalty, B2BIncluded
Changes to the coreBuilt for you
SupportYour own tech team
TotalOne number you can plan
Your cloud or oursFully white-labelledAI on any modelStaging and your release calendarYour data, exportable

MIGRATION

Switch without missing a sale

From Shopify, Magento, WooCommerce or a custom build.

1

Audit and plan

Everything mapped.

2

Move the data

Checked line by line.

3

Run in parallel

The old store keeps selling.

4

Go live, with cover

Our team on standby.

Frequently Asked Questions

Yes. Shopnix Enterprise gives you what large brands look for in Shopify Plus, with fixed pricing in rupees, 0% commission, Indian payments and GST built in, and a team in India that builds and runs it with you.

Let's talk about your platform

Looking at Shopify Plus or another enterprise platform? Talk to our enterprise team first about your goals, your systems and how we would get you there.