PAYMENTS

Accept UPI and COD payments on your online store

Your customers can pay by UPI, card, net banking or cash on delivery. You decide where COD is available and how much extra to charge for it. Shopnix takes no commission on any order.

Smiling shop owner in a green silk saree holding a scoop of spices in her store Shopkeeper in an orange sari taking a card payment on a payment machine at her counter

Let customers pay the way they like

Some customers pay by UPI in a few seconds. Some want to see the parcel before they pay. Your store can take both.

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No commission

You pay only your plan fee, whether you get 10 orders or 10,000.

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Payment gateways

Razorpay, PhonePe, Cashfree, PayU, Stripe, 2Checkout and PayPal.

Pincode

COD where you want

Turn cash on delivery on or off for each area you deliver to.

Direct

Money to your bank

Online payments go from your gateway straight into your bank account.

HOW IT WORKS

How payments work in your Shopnix store

Shopnix store checkout on a phone with three payment options: pay online by UPI, cards, net banking or wallets; cash on delivery with a ₹40 COD charge; and bank transfer

CHECKOUT

UPI, card or cash: the customer chooses

At checkout, your customer picks how to pay. UPI and card payments go through your own payment gateway, and the order shows as paid as soon as the money comes in.

  • UPI apps, UPI ID, cards, net banking and wallets
  • Cash on delivery, with your own note to the customer
  • Bank transfer, for big or B2B orders
Product page of a Shopnix store with a Check if COD is available in your area box where the customer enters their pincode

COD BY PINCODE

Give COD only in areas where it works

Many first-time buyers will order only if they can pay cash on delivery. But when a COD parcel is refused at the door, it comes back as RTO and you pay shipping both ways. So keep COD on where your courier collects cash properly, and turn it off where returns are high.

Shown: a Shopnix store's product page. Customers check COD for their pincode before they order.

How to set COD by pincode →
Store Manager COD settings with Cod Enabled switched on, a COD Charges amount in rupees and the message shown to customers who pick COD

COD CHARGE

Add a small COD charge

Add an extra amount, say ₹40, only on COD orders. It covers what your courier charges for collecting cash. Some customers will simply pay by UPI to save the ₹40.

How to set up COD →
WhatsApp chat where a Shopnix store sends a customer the payment link for their order and the customer pays

PHONE & WHATSAPP ORDERS

Collect payment for WhatsApp and phone orders

A regular customer sends their order on WhatsApp? Create the order in Store Manager and send them the payment link. They pay by UPI or card, and you can see it is paid before you send the parcel.

How to send a payment link →

PRICING

What it costs you

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To Shopnix

No commission on online or COD orders. Plans start at ₹910 a month, billed yearly.

Gateway fee

On online payments

Your payment gateway charges a small fee on each payment. Each gateway has its own rates.

Courier fee

On COD orders

Your courier may charge for collecting cash. You can recover this with a COD charge.

Gateway and courier rates change from time to time. Check the latest rates on their websites.

Start taking UPI and COD in 3 steps

Seller setting up their online store
Customers shopping online
01 Open an account with Razorpay, PhonePe, Cashfree or PayU
02 Tell us, and we switch it on for your store
03 Turn on COD and choose your pincodes

FROM A SHOPNIX STORE

How a Shopnix store handles UPI and COD

Shopnix store owner packing a customer order for delivery

"[Owner's quote: why they offer both, and what changed after limiting COD or adding a COD charge.]"

[Owner name or "The owner"]

Draft: replace the brackets with a real Shopnix store, named with the owner's permission or described without the name (e.g. "a Pune bakery"). Use one real number. This note only shows on draft pages.

Frequently Asked Questions

Yes. Add a COD charge, say ₹40, in your COD settings. It is added only when the customer picks COD. You can also show a short note, like "Please keep exact change ready".

Start taking UPI and COD orders

Try Shopnix free for 14 days. No credit card needed.